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Please enter your email address and you will receive an email with a link to reset your password. When nothing happens after clicking 'Send'? Please check your email address, because there is a change that your email address is not known in our system. Sometimes our emails get directed to your spam folder. We advise you to look in your spam box. If you add supportdesk@directwonen.nl to your address book you will always be able to receive our emails.


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About emails

E-mail alerts

An e-mail alert is bases on your search settings. When you have an active e-mail alert and a room is offered you will receive an e-mail about it right away. You are able to unsubscribe from these alerts all the time via the alert page and the unsubscribe page.

Service e-mails

directwonen.nl sends different kind of service e-mails like the newsletter which contains the latest news about the developments of the website and the room market. You are able to unsubscribe from the service e-mails via the setting page and unsubscribe page.

Other e-mails

directwonen.nl also sends e-mails you can’t unsubscribe from. These e-mails will be send after an action on the website like requesting your password, buying a membership, responding to a room and offering a room.


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UPGRADE TO A SMART ACCOUNT

THIS IS HOW IT WORKS

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3 STEPS TO FIND YOUR NEW PROPERTY

1. REGISTER FOR FREE AND SEARCH IN ALL ACTUAL ADVERTS

Hundreds of new adverts of houses, apartments, studios and rooms are posted daily. Register for free and do not miss anything with your email alerts. You will be immediately notified with this email alert of the latest property offer. Your personal profile is automatically matched to the latest rental properties that meet your requirements.

2. DIRECTLY IN CONTACT WITH THE LANDLORD

The houses, apartments, rooms and studios are not managed by Direct Wonen. To request a visit, you can contact landlords and housemates directly by responding to the advertisement. We strongly advise you to complete your profile and provide it with your phone number and a short description of yourself. The landlord will then have a complete picture of you.

3. SEARCH SMART

Do you want to make your move even faster? Upgrade your account to a Smart Account. With this Smart Account you are the first to see the newest properties, allowing you to send messages to landlords before others. After your response, we will bring your message to the attention of the landlord. In addition, we help you to fill in your profile as cleverly as possible.

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