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Please enter your email address and you will receive an email with a link to reset your password. When nothing happens after clicking 'Send'? Please check your email address, because there is a change that your email address is not known in our system. Sometimes our emails get directed to your spam folder. We advise you to look in your spam box. If you add supportdesk@directwonen.nl to your address book you will always be able to receive our emails.


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About emails

E-mail alerts

An e-mail alert is bases on your search settings. When you have an active e-mail alert and a room is offered you will receive an e-mail about it right away. You are able to unsubscribe from these alerts all the time via the alert page and the unsubscribe page.

Service e-mails

directwonen.nl sends different kind of service e-mails like the newsletter which contains the latest news about the developments of the website and the room market. You are able to unsubscribe from the service e-mails via the setting page and unsubscribe page.

Other e-mails

directwonen.nl also sends e-mails you can’t unsubscribe from. These e-mails will be send after an action on the website like requesting your password, buying a membership, responding to a room and offering a room.


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E-mail alerts
An e-mail alert is based on your search for a room or tenant. When you have an active e-mail alert you’ll receive an e-mail directly when there is a new advert which matches your alert settings. Change your alert on your account page when the adverts don’t match your wishes.

Notice! After unsubscribing for e-mail alerts you won’t receive emails to keep you up-to-date about the newest adverts.

Service e-mails directwonen.nl sends several service e-mails including the newsletter every 1 or 2 weeks containing the latest news about the roommarket and developments of the website.

Other e-mails There are e-mails for which you can’t unsubscribe. These e-mails will be send to you after taking action on the website like registering, requesting your password and adding an advert.

What do you want to unsubscribe for?